Email Template Customization

Modifying Email Templates

Modifying your Shopify email template is an easy way to provide your customers with GearLaunch’s CS information. Here's how to do it:

  1. Access your email templates in Shopify by navigating to Settings → Notifications
  2. Because the Order Confirmation email is typically the first place customers look for support information, we recommend modifying this template.
  3. Inject the following code snippet to swap your current CS contact information for GearLaunch’s CS contact information when the order contains a GearLaunch product. *We recommend placing this snippet where you currently display your CS contact information within the email.
    • Add the BLUE text to the existing code
    • Customize the RED text to match your store’s brand
    • Customize the GREEN text to match your store’s brand when there is not a GearLaunch item in the order  
         <table class="row footer">
   <td class="footer__cell">
       <table class="container">
             <p class="disclaimer__subtext">
                 {% for line in line_items %}
                 {% if line.product.vendor contains 'GearLaunch' %}
                    If you have any questions please contact us at or call us at 1(855) 976-2892
                 {% else %}
                    If you have any questions, reply to this email or contact us at <a href=“mailto:{{}}”>{{ }}</a>
                {% endif %}
                {% endfor %}